FREQUENTLY ASKED QUESTIONS
Before contacting us please, take a look at our FAQ section below and our terms and services, they both contain detailed information regarding Kratom Earth.
For all additional inquiries, questions or concerns please feel free to contact us at: [email protected]
We are located in Western Canada.
We currently accept Interac eTransfers and Bitcoin as payment methods.
Canada Post
Western Canada
- Expedited Parcel™ – (1-2 Business Days)
– Xpresspost Parcel™ – (1-2 Business Days)
Central Canada
– Expedited Parcel™ – (3-6 Business Days)
– Xpresspost Parcel™ – (1-2 Business Days)
Eastern Canada
– Expedited Parcel™ – (4-7 Business Days)
– Xpresspost Parcel™ – (2-3 Business Days)
Purolator Next Day Delivery
- Purolator Next Day Delivery delivers anywhere within Canada the very next day.
By entering your POSTAL CODE on your Cart Page, you will gain access to the shipping methods, their costs, and estimated delivery time.
*Please be aware that the above-mentioned shipping days are estimates and can be delayed. Use your tracking code to get up-to-date delivery dates.
We currently ship to Canada and the United States.
We try our best to ensure that all orders placed before 11:30 a.m. PST are shipped the same day. Our cutoff for same-day shipping is 11:30 a.m. PST, which also includes payment. Please note that we cannot guarantee that all orders will be shipped, as sometimes sales and unforeseen circumstances can set us behind, as can delayed payments.
